If you are not satisfied with the Gut Microbiome Restoration System, contact us within 45 days of shipment and we will refund your purchase (not including shipping).
Over 75% of our customers see a marked improvement in their pet's gut health within five weeks of taking our fecal microbiota transplant capsules. So if you don't see improvement after 45 days, contact us and we will either send you a booster pack of 20 capsules or refund the amount of your purchase, whichever you prefer.
All we ask is that you:
(i) administer the capsules exactly as directed on the bottle;
(ii) complete the two Microbiome Assessments before and after giving your pet the capsules; and
(iii) fill out the post-Fecal Microbiota Transplant survey (which can be found at tiny.cc/poopsurvey).
A single product can only be returned once per person, per household. Use of a product after stating it is unsatisfactory and attempting to return the product a second time will not be honored. This allows us to continue to offer this generous guarantee and prevent fraudulent returns.
Should you wish to return any items, you must contact us via this Contact Us form, or send an email to firstname.lastname@example.org.
Please understand that it will take some time to process your return. Your credit should be finalized 5-10 business days after we receive your return request and samples for microbiome assessment.
You may email or call us with your questions, comments or concerns at any time. We welcome and appreciate your feedback. We hope that you enjoy shopping at AnimalBiome and feel confident about your purchases.