Login page help

To create an account in our pet portal, please enter your email address and select a password. 

This is a separate database from where you make purchases. If you have created an account to make purchases in our store, it is not linked to the pet portal; you will need to create a separate account here. 

If you have trouble, please email us at team@animalbiome.com. We are happy to help!

Completing the sample registration

After you create an account in our pet portal there are two things you will need to do to so that we have sufficient information to interpret your pet's sample correctly:

  • Set up a Pet Profile.
  • Register your pet's unique Sample ID code to that profile.

Don't worry, it won't take long! Everything can be done in just a few minutes. 


Please note that our website is not compatible with Internet Explorer. If you are using Internet Explorer, you will need to switch to a different web browser. 

If you do not have another browser installed, below are three highly rated web browsers that are free, secure, and easy to install. None will interfere with Internet Explorer.

Click here to download Microsoft Edge.

Click here to download Mozilla Firefox.

Click here to download Google Chrome.